Effective Date: 09/01/2023
Last Updated: 09/01/2024
Welcome to The Lagoon Company. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a booking through our website www.thelagooncompany.mx (the “Site”) and use our services.
1. Information We Collect
We collect personal information to provide better services to our customers. The types of information we may collect include:
- Personal Details: Name, email address, phone number, billing information, and any other details provided during bookings or inquiries.
- Payment Information: Payment card details used for making bookings on the Site.
- Device Information: IP address, browser type, and device information collected via cookies and similar technologies.
- Booking Information: Information related to the rental of ATVs, buggies, and yachts, including rental dates, times, and services requested.
2. How We Use Your Information
We use your personal information for the following purposes:
- To facilitate bookings and provide rental services for ATVs, buggies, and yachts.
- To process payments and manage billing.
- To send you important notifications about your booking, including confirmations, updates, and changes.
- To improve our services and user experience on the Site.
- To comply with legal obligations, such as tax or accounting requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share information with trusted third-party service providers (e.g., payment processors) to facilitate services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to track information such as:
- Pages visited
- Links clicked
- Time spent on each page
You can control cookie preferences through your browser settings.
5. Data Security
We take reasonable precautions to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for us to process your data (where consent is the legal basis for processing).
- Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.
To exercise your rights or request further information, please contact us at:
Contact Information:
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us
